Bookings, customer details and documents: your data is at the heart of your business. Controlled access, regular backups and backup copies in another region help protect it every day.
Protection, at a glance
Protected access on a daily basis. Copies kept remotely to deal with unforeseen circumstances.
Everyone has access to information useful to their role.
Your activity and data, hosted by Amazon Web Services.
Backup copies are stored in a separate region from the primary hosting, adding another layer of protection for your data.
Between two backups
Retention of backups
Database restoration history
Concrete measures
Confidentiality
Clearly identified hosting, separate data and access tailored to your team.
Your operations are hosted by Amazon Web Services across multiple sites, with backup copies stored in another region.
Primary hosting is spread across three separate sites in the Paris region. Copies in Ireland add geographic protection for your data within the European Union.
Each company has its own database for its activity.
The data is separated from that of other companies. Access to the infrastructure is limited by permissions, and the databases are not directly exposed on the Internet.
Exchanges with the software are encrypted. Your files are kept in private, encrypted storage.
Your documents are not freely accessible on the Internet. Several versions of the files are kept, and a copy is replicated in Ireland to reinforce their protection.
Your teams, your drivers and your customers do not all need the same information.
Access permissions are set according to each user and their responsibilities. You decide who can access the information they need, from dispatch to trip tracking.
Continuity
Backups, standby systems and monitoring to support your operations over time.
The service is based on several servers, with backup equipment for data.
If equipment encounters a problem, this organization makes it possible to limit the consequences on the service. Capacity can also be increased automatically when activity demands it.
Backups are made twice a day and kept for 7 days, with a copy in another region.
Backups are made twice a day and kept for 7 days in Paris and Ireland. The database also has a 14-day restoration history: it allows you to return to a previous point in the event of an incident. These protections complement keeping multiple versions of your files.
Automatic checks monitor the operation of the application and its essential services.
Alerts are sent to the team in the event of an anomaly. During each update, checks verify the proper functioning of the service before considering the deployment complete.
Your data belongs to you. You can export them from the software in standard formats.
The restitution of data is provided for in our general conditions. Security backups are used for disaster recovery; they do not constitute a legal archiving service for your documents.
The main hosting is located in the Paris region, at Amazon Web Services. Backup copies and files are also kept in Ireland. Both of these regions are in the European Union.
Several servers and backup equipment help maintain service in the event of equipment failure. For a larger incident, backups allow you to prepare for a restoration. The time frame depends on the nature of the incident.
They make it possible to have copies of the data in another region, in addition to Paris. This is a data backup: a full return to service in Ireland requires intervention and verification. It is not presented as an immediate switch.
The database history allows a restore to a chosen time within the last 14 days. Backups made every 12 hours are retained for 7 days. Contact our team to evaluate the restoration adapted to the situation.
No. Backups protect against data loss and are used for recovery. They do not replace the legal conservation of your invoices and other documents. You can export them to organize their archiving.
Yes. Contact our team to discuss hosting, backups, access or your security requirements. We will present to you the measures in place and their scope.
Integrations
Amazon Web Services hosts Logipax, with backup copies in another region. Amazon Bedrock provides access to the assistant’s models.
Hosting across multiple sites, with backup copies in another region.
Claude models accessed through Amazon Bedrock.
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