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Features Customer portal

Logipax · Customer portal

A portal for your customers

Your regular customers no longer have to call you to order, to find out how a trip is going or to ask for an invoice again. They do it themselves, whenever they like. You stay in control of what is approved.

14 days free · No payment card · No setup fee

Integrations

Payments linked to your trips

Take payments and follow settlements alongside your work.

Stripe

Online payments connected to trip records.

Stripe Connect

Payments between participants through Stripe Connect.

What your customer can do on their own

01

Order

They enter their request with the information you need. It reaches you awaiting approval.

02

Track

They see how their trips are progressing, and follow the vehicle on the map during the trip.

03

Find their documents

Quotes, invoices, credit notes: everything is there to download, without having to ask you again.

04

Manage their colleagues

A customer company can give access to several people, with different rights.

Your day, made simpler

You decide what comes in

A request from the customer portal is not a confirmed trip. It arrives pending: you approve it, adjust it or decline it. You can also choose to approve everything automatically for the customers you trust.

New web orders awaiting approval, with Approve and Decline buttons
Nothing reaches the schedule without your approval.

Your day, made simpler

And on your own website

A quote form and a booking form fit straight into your website, in your colors. Your visitors ask for a price or book without leaving your site. The request arrives in Logipax.

Quote form embedded in a website: custom colors, request fields
Your colors, your fields, on your own website.

Your day, made simpler

Messages go out by themselves

Order confirmation, driver approaching, passenger on board, trip completed: you choose who is notified, at which stage and through which channel. The ordering customer, the passenger and the subcontractor each have their own rules. Once it is set up, it runs without you, and your customer stops calling to ask how the trip is going.

Automatic communications matrix: for each stage, the emails and text messages sent to the ordering customer, the passenger and the subcontractor
Who is notified, when, by email or by text message.

A plan for your business

The tools you need.

The customer portal and the forms to embed on your website are included in every plan, for an unlimited number of customers.

Compare plans

Frequently asked questions

Do my customers see my prices?

You decide, customer by customer. Some ordering customers should not see amounts: you can hide them for them.

Does the passenger have access to anything?

They receive a tracking link, with no need for an account. They see the vehicle arriving and can call the driver.

Can I match the colors to my brand?

Yes, for the forms embedded in your website: colors, wording and logo.

How does my customer get access?

You invite them from their record, and they receive an email. You can withdraw access at any time.

Your next day starts here

A clearer operation.
From the first quote to the last trip.

Try it with your own trips, or discover Logipax with our team.

14 days free · No payment card · No setup fee