Guides
Guides to passenger transport
Practical resources to prepare services, organise operations and ask the right questions in each market.
Operations and country guides
Practical methods and guidance for each market.
Calculate the cost and margin of a transport service
Build a transparent estimate from committed time, distance and costs your operation actually tracks.
Read guide OperationsHow to choose passenger transport software
Compare systems against your trips, team and the evidence you can see during a product demonstration.
Read guide New ZealandPassenger service licences in New Zealand — an operator’s checklist
A New Zealand small passenger service uses vehicles carrying up to 12 people, including the driver, for hire or reward. Worked example: Auckland CBD → Auckland Airport.
Read guide AustraliaPassenger transport in Australia — national and state requirements
Passenger service permissions depend on the state or territory and the service model. Worked example: Sydney CBD → Sydney Airport.
Read guide United KingdomPrivate hire booking records — a practical checklist for UK operators
In England and Wales, private hire bookings involve distinct operator, driver and vehicle licences. Worked example: Central London → Heathrow Airport.
Read guide IrelandSPSV dispatch operations in Ireland — licences and records to check
An Irish taxi, hackney or limousine requires an SPSV vehicle licence under the National Transport Authority’s framework. Worked example: Dublin city centre → Dublin Airport.
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